Training is vital for any job, regardless of your industry and whether you sell products or services or have 5 employees, 55 or 55,000. Implementing an effective training programme for your employees is an important tool for growth and employee wellbeing. Staff should be equipped to carry out their specific job role safely and well. Poor training and knowledge gaps are the main reasons people leave their job roles. It tells them that their employers and the company they work for doesn’t value them as an employee or a person and isn’t interested in doing their best by staff or customers.
In the UK, employers invest around £42 billion annually on staff training, with the average cost of training an employee coming in at £1,500. However, this investment can be recouped in performance and sales and help you to avoid high turnover.
But what constitutes a good training program, and how can you implement it effectively?
Implementing An Effective Training Programme For Your Employees: Know Your Why
Much like anything you do in your business, you need to know why you are implementing training to succeed. Do you need to meet legal guidelines such as selling age-restricted products or safeguarding data and sensitive information? You need ongoing skills training for medical care, health and safety training. Training in top customer service builds respect and trust. Once you find your reason for training, you can move on to implementing it.
Do it Right – Ask Employees
For new businesses, a blanket approach can work well with everyone on the same level. For other established companies, people will be at different levels and have varying degrees of skills and knowledge. Before you put your training literature in place, ask them what it is they need to know. What do they think your training should cover and what they would like to learn?
Implementing An Effective Training Programme For Your Employees – Consider Different Training Tools
There are many ways you can train your employees. And it can all depend on your business itself and the employees you are working with. Studies have shown that small bite-size information can be more accessible for everyone to digest rather than full days of training cramming everything in at once. In this instance, you can automate training for Sales Service job roles that employees can access via a portal or platform for them to engage as required allowing you to know what everyone is up to in real-time. Or you can develop an in-house program using self-compiled literature and guidelines conducted by HR or even send people out for external courses if required.
Establish Employee Development Plans
Employee development plans can take the learning experience to a new level. It allows you to ensure each employee has the training tools and materials they need and works out company and personal goals and objectives to help them get the best from the experience. You can change modules as per each individual to help them reach personal and professional goals and help them to climb the ladder should they be in this position. Everything you put into place and everything you teach them needs to be focused on employee development.
Implementing An Effective Training Programme For Your Employees – In Conclusion
Effective training can help you get the most from your employees and support your business simultaneously. Employee training is a vital cog in your business you shouldn’t overlook.
