For anyone who hasn’t heard of People Per Hour it is a brilliant website and community through which freelancers across any number of sectors may apply or send a proposal for jobs that are posted. PPH charge some fees (I know, how dare they!) when you are paid on completion of the work however all in all it is a great way to make money and increase your contact base.
People Per Hour facilitate payments, communications between clients and freelancers and provide a platform through which many people are able to shout about their business and their skills which in turn enables them to earn more.
When I first joined PPH back in 2011 it was a busy site and did the job it was supposed to do. Then, last year (to the outrage of many!) PPH changed. A fresh new design, new features and more were introduced and the freelance world found itself united against the mighty PPH who dared to change things. I mean really, did they think they owned the site?
I’ll admit that at the start I found many of the changes bewildering. Everything had moved, I couldn’t find a thing and while some of the changes made perfect sense the reasoning behind some of the others was certainly not obvious. Many continued to scream, shout and throw tantrums over the changes however over time most people have come to realise that the changes were for the best and that adopting a Moaning Minnie stance wasn’t going to earn them any cash!
Thankfully the door was left open for feedback across the PPH forum, Facebook, via the support team and more. I myself was one of the lucky ones to enjoy a Google+ Hangout with the big boss himself at the time who was very open and receptive to feedback and over the past six months the feedback received has been actioned and the site works better than ever.
Personally I find PPH a fantastic place to pick up one-off pieces of work or to forge on-going working relationships. I have earned a substantial amount through the site and have enjoyed finding new and interesting projects and people through it. While not all of my business comes from PPH some does and it all adds up folks.
The issue that many people have had with PPH in the past is that people always posted jobs wanting people with real skills to work for peanuts. This was seen as belittling the worth of the freelancer, although no-one HAS to apply for a job if they aren’t happy with the terms. PPH have put a lot of work into making the platform a fairer place for all. There are still very low rate jobs that do pop up occasionally and I was once questioned regarding why I had bid on one of these. My answer was:
“You see that X wants me to do this work for £7 an hour and that I have bid for this job. What you don’t see is the proposal that I have sent or the actual amount I’ve said I will work for. Through writing a compelling proposal explaining what I would actually work for and why the client should pay that, I have been known to triple if not quadruple the amount originally offered AND have gone on to enjoy future projects with that same client at the higher rate“.
PPH is a platform to be used to identify new work opportunities and to increase your own visibility in your sector, and it works.
If you have any questions about my experiences with PPH ask away as I am happy to answer them and if I can’t I will direct you to the right support solution. This business tool is one to look into further and which will if used properly, especially since the changes have been implemented and the kinks ironed out, increase your income.
To see more visit my profile at pph.me/nickicawood
**This post has been entered into the “Be a PPH ambassador” scheme (a chosen freelancer gets a shiny badge and could win some £ to use on the site) however I only endorse sites, tools or cheese that I really do like and my content remains very much under my own control. This means that you may confident that when I recommend something I do it because I truly believe in it.
That’s interesting. I’ll give it another go.
Let me know how you get on. There is a lot that has changed however there seems to be a more active support team in place now who are quite happy to answer queries on their Facebook group, via email or by phone (I find FB and phone quicker).
Oh I’m so glad to read this – have just started using PPH and heard lots of bad reviews of it. But I’m going to persevere and make my own mind up!
I think it’s the same as with all things, having a play and finding a way to suit your own needs is what works best. Some people find the hourlies to be life savers, especially as they are fixed price while others prefer the job section.
Give me a yell if I can help with any questions, I’ve probably asked them myself it any are about new features or finding things! x
Thanks Nicki – I will 🙂
There’s a distinct toadying and fawning tone to your blog which can only be taken with a large pinch of salt. If you had written it without the ‘ambassador’ connection I wouldn’t agree with it but respect your opinion. But, as your pitching for a few grubby vouchers and free publicity, which is as cheap as many of the jobs posted on PPH, I don’t.
The beauty of freelancing as opposed to being employed means that I don’t have to fawn toward anyone.
I notice you seem to spend quite some time on PPH Facebook etc pulling the platform that supplies these “grubby” vouchers and low paid jobs down(did you actually read my post all the way through? If so you’ll see that low advertised jobs needn’t be a problem).
If it annoys or offends you that much, perhaps you’d be better not using it and concentrating your efforts elsewhere.
Thanks for dropping by!
mwah!
As PPH’s copywriter I’d like to thank you for this post Nicki.
PPH have made many changes over the last twelve months and many of these have been due to giving the freelancers what they want. They can’t please all of the people all of the time, yet if people like me and you are gaining great feedback, earning a great wage and connecting with new clients through their platform, that can only be a good thing.
I’d be suspicious if they didn’t have fees for this, they have staff to pay (like me!)
Great post!
M
I am skeptical of this post also. The disadvantages of signing up to PPH are all too real – far too much spam, very high commission, very poor customer service. The recent incentive to get subscribers to ask their facebook friends for endorsements, basically as an exercise to provide PPH with more email contacts and with no checks made as to the validity of the endorsements, is just one example of the lack of integrity that is everywhere on the site. As for the ploy of openly offering incentives to subscribers to write positive blog posts,I think it stinks just as bad – even if Nikki believes every word she wrote, the very existence of the incentive scheme casts doubts on her integrity.
The low quality of many of the jobs doesn’t bother me, but as PPH’s manipulative methods do, and I recently disactivated my account for that reason. If you’re a bit of a spin doctor yourself and you have a competitive streak, a hard edge and are money motivated, you will be in your element, but if you like transparency and you are hoping to find a sympathetic, encouraging and listening community, you may be disappointed.
I missed this when it comes through and don’t feel I can reply any better than Martina (below) has to be honest.
I will add however, calling my integrity into question for one post regarding a platform that thousands of people use regularly when I have blogged many business tools and sites before now with or without incentive does seem somewhat like overkill to me.
OK maybe we should all pop over to freelancer.com or ODesk then to write articles for 50cents each?
Their commission may seem high but seeing as though they’ve made me tens of thousands over the last twelve months I don’t mind 3.5% one bit.
Previously as an author, my agent and publisher left me with only 20% royalties, so this to me is a dream.
Yes they use marketing techniques just as anyone who guest posts on anothers site does and they have made a few mistakes but they are still the only site that doesn’t encourage jobs for lower than the national wage. Every client I’ve had (380) has been happy to pay £30 per hour, and the clients have all been top quality, the BBC, C4 and many more.
Nicki is not deluded, she’s telling it like it is and taking part in an honest “you scratch my back I’ll scratch yours” by recalling true experiences through PPH, promoting the platform (which in turn brings more clients/buyers which in turn brings more business for Nicki) while being in with a chance of winning £250. Where’s the lack of integrity in that? It’s business!
You are the first writer in the forums or feedback or FB that has said they are making a great living from freelancing. Most tell a different story, as do the designers. But that’s not the issue here, anyone that has used online freelancing sites for any amount of time knows how difficult it is to get started and keep going. The issue is that PPH seem to see themselves in a completely different light than the actual freelance experience I’ve had or a number of others. The crass, glib marketing smacks of desperation, this is a good instance, who is the Marketing Manager-Alan Partridge, “tell me how good I am, Lynne”, “You’re very good Alan”, “I know Lynne”.
I’m sure a few like yourselves will do OK and move off when it’s suits in a kind of “I’m alright Jack” way and the site will eventually disappear with a little meek shrug.
*Cough* Not the only freelancer doing well though 🙂
Think of it this way, some people get their business or some of their business from PPH, some from other such platforms. Some get work via social media exposure and some through networking events. I’ve travelled the networking route and other than enjoying some truly fabulous breakfasts and lunches I didn’t gain anything business-wise. I have earned work through referrals / word of mouth recommendations, PPH, and even this blog.
Someone recommended networking to me as they had fantastic results from attending such events (she was a designer herself) so I gave it a go hoping to recreate that. I didn’t succeed as that simply wasn’t the best way for me to advertise myself whereas something seems to have clicked with PPH and I’ve done well. I’m glad I did try networking meetings however as if you don’t try you don’t know, and having tried I then knew I needed to concentrate my efforts elsewhere.
Each to their own. Perhaps in five years I won’t be using PPH, perhaps I will. Whether PPH floats everyone’s boat or not does not alter the fact that some people have consistently made money via it and are glad they gave it a go.
Hi Nicki
Greay blog about PPH and I totally agree! I’ve just shared your blog. I’ll be adding my PPH blog tomorrow x
Jemma
Thanks Jemma.
Leave your post url when you do publish it so I, and others may have a nosy!
I disagree that I’m the only writer doing well. Since my first job on PPH (that I did for a fraction of the price to gain feedback) 50% of my work has come through repeat custom, referrals and word of mouth. Every client on PPH has used me more than once and it’s easy to get work if you’re affordable, efficient and can actually deliver what you promise to. I haven’t bid on jobs since the site change as people come to me and for now I’m snowed under but I never take this for granted. Working 70 hours a week is normal just to give the customer the quick turnaround they deserve.
Now, I do agree about the marketing. I’m their copywriter and follow strict briefs about what to say. I have no say in subjects/tone of voice and so on unless I’m asked to write in the first person which is rare. However, this is new for PPH and I think they’ll realise this soon enough and make changes as they have before when they’ve realised it doesn’t work. I do think the tips and blogs are better now though 😉 I don’t think they’ll disappear as they are doing what any business should, following trends and adapting to change, even if small mistakes are made along the way. If people continue to make money through them there’s no reason to go anywhere else.
I am very surprised I’m the first to make a good living out of freelancing. Very surprised.
I’ve used PPH since 2007 and made several thousand pounds on the site.
One of the respondents mentioned 3.5% commission. It is impossible to pay just 3.5%commission – every month the first £175 will attract 15%+VAT (18%)commission, and thereafter 3.5%+VAT (4.2%), until the next calendar month.
The site offers many jobs at below the minimum wage and buyers are happily using PPH to engage UK freelancers at below statutory income levels. For people, working at £6 an hour (itself below government minimum wage levels), their income drops below £5 an hour for the first 29 hours you would work through PPH in a month.
There are great clients to be had on PPH but they are rarer and rarer, and PPH often looks like the equivalent of six-pound land. It can be very depressing seeing PPH used to exploit highly skilled people in a difficult economy.
PPH is can be a good place to find work, but it’s like finding truffles in a dark wood. Prepare to be depressed by the majority of budgets and hourly rates. The project specs are often minimalistic, to say the least. You’d struggle to see them on a cigarette packet.
The current website is improving, but is still a shadow of it’s former self. It’s improving because gradually PPH are re-instating features they foolishly ditched.
Freelancers spent hours of their time giving quality feedback to PPH, only to have it ignored completely.
Many established (and successful) freelancers on PPH used to promote it widely and encourage their clients to use PPH. I would never do so now.
Your blog post is a modest propaganda victory for PPH. I really wish you’d painted a balanced picture of using the site – but that would have made your PPH award unlikely.
PPH can be profitable, but the fees can be high and you will have to wade through dross jobs galore.
I admire Xenios for his hard work building the site, but it was a better site a year ago. Now I’m one of the critics that you brush aside in your blog.
Hi Paul
I’m afraid I speak as I find and I find PPH to be a great platform which has earned me thousands as it has yourself. I did enter the post into the ambassador blog-thingy and was surprised to have been chosen although would have written an identical blog even if it weren’t for the award possibility.
Is the platform perfect? No, absolutely not! I was involved in one of the early Google Hangouts with Xenios back when the major changes were made and was lucky enough thanks to a technical glitch to get him to myself for nearly fifteen minutes which gave me an opportunity to ask many questions I had and to listen to what he had to say. Some things have been improved, some things have been removed and some things have stayed the same since then but that is pretty much the way of it. Facebook is also a beggar for making unpopular changes however the majority roll with the changes after they get used to them and often find them to work better than they originally thought. I suspect that for some PPh has been the same.
Brushing people off was not my intention in any way, I did (and am) merely describing my experience of the platform and how I feel it works or could work if people give it a chance.
Thanks for reading the post and commenting, all comments are welcome and provide extra information for other readers who are considering giving PPH a go or revisiting it.
Nicki, I think many long-established freelancers are critical of PPH because they liked the platform so much, invested in it hugely, built up lots of feedback, etc. Sometimes it feels like I’m watching a reliable friend go downhill.
People wouldn’t be so critical of PPH if they didn’t care about it.
I hope one day that a newspaper will delve a little more deeply and really question the ethics of a platform that can be used to subvert the minimum wage.
I have been a freelancer long before the existence of PPH and was always been warned that the downside of freelancing was the lack of security, lack of benefits, etc. so any freelance job has to cover the overheads of supplying the service – ie holiday, pension, computer, and ‘lean’ spells.
Very few jobs on PPH have budgets that can make up for the downsides, unless you treat it as a hobby.
I have to admit that I nearly fell over when the clean neutral site turned into a completely different orange flashy thing but have got over my shock now. I didn’t use it as frequently before the change over as I have done since then.
Freelancing itself is difficult when, like you quite rightly say, take into account holidays, sick pay, adequate maternity pay or Christmas when all of a sudden four client in November decide they’d like to suspend work until the new year (that year was fun!). I get half of my work from PPH and half off the platform with the majority being covered by contracts which makes it easier for me to deal with these things.
Out of curiosity what is the one feature on the site that you’d like to see changed / reinstated etc, especially as you used it well before the changes came into play. I’d like to be able to navigate Workstreams easier and close jobs when finished with them for example.
There are a combination of things that have driven my experience of PPH down hill. Lets start with bidding on jobs.
If there’s no guide budget, it’s hard to tell what’s in the clients mind. It used to be (in the good old days) that PPH published the value of winning bids (but hid the identity of the winner). This meant that established clients had a history and you could get an idea of whether they expected a PPH website clone for £50, £500, or £5,000 (I’m sure that’s a fraction of what Xenios has paid).
If the client was a “cheapskate” I just wouldn’t bother, otherwise I’d invest time in a good bid.
The old clarification board was public and that helped a lot. You could see if other freelancers had already asked the questions you’d like answered and whether anyone else thought the budget was poor.
PPH has segregated the freelance community on the site and there’s a bias that favours the client even though PPH only derive income from their freelancers.
For example, recently I bid on a small project and my bid was accepted and the escrow deposit made. The client then wanted the original task plus another task to be performed. I was wary (through experience) that the additional task could be problematic and a huge time waster. The client was not pleased that I wouldn’t undertake the additional step, made some derogatory comments and wanted the money back. I hadn’t done very much work so I wanted to cancel the bid and return the money, but freelancers can no longer cancel accepted bids, or even request cancellation. I used to be able to do that and sometimes did so by mutual consent if a job spec was misrepresentative.
I agree with you – workstreams are a poor relation compared to the old mail interface.
Well Done Nicki on your win, now you have to get rid of the bloody vouchers!
Ha! Not much left – I’ve got someone redesigning a website for me, someone else has done some photo editing and I have my eye on either something creatively made by a freelancer for myself (shocking but true!) or more likely something else business-related.
I meant the Design Room. Perhaps Team is better, may have a rethink, but then again there are enough individuals around on PPH pretending to be a whole team.
I did wonder because I thought you were a room before rather than a team. For goodness sake don’t confuse me, I’m still reeling from the long bank holiday!
Paul (my website won’t let me post underneath our other thread for whatever reason).
I do agree in essence regarding the clarification board – the clients must get miffed with 30 similar messages clogging up their Workstream. i would say though that perhaps the reason it hasn’t been reinstated has something to do with the amount of spam it invited or even abuse. You could regularly see numerous messages under the same job all saying things such as “Are you joking? Are you serious – what EXACTLY do you think you are going to get with that budget??!” or less polite versions of the above.
I don’t have PPH’s ear about anything basically but I wonder if it would be useful for Xenios to host a couple of additional Hangouts or similar now that the changes have been live a while to assess and discuss where things stand.
I don’t think I’ll be attending any more hangouts. I and others spent a long time giving PPH feedback, all to no avail. It’s a bit like government consultation exercises – mostly about public relations. There are probably hundreds of suggestions in a feedback thread made specifically for PPH. UserVoice is also in a bit of a state, so really Xenios has plenty of access to feedback already.
It’s true that the clarification board could get lively, but I preferred that to the stonewall we have now.
To pick one thing that makes me spitting mad, they said all freelancers have to respond to every message within twenty four hrs or else. They have been requested to set up an auto reply, surely it would not be that difficult, every professional uses vacation replies but no they have ignored that. They say you have to go into every hourlie and pause it. A vacation reply could let the client know the date you will be back, it might be the next day, they might wait. A paused hourlies means everything stops dead while you are away. And the icing on the cake is how long it takes PPH to respond. By their own definition they are not good enough to be on the site. I sometimes wonder whether they are too thick to see it, or just too thick skinned to care. Whichever it is they have lost all my respect over the last few months.
I can understand why outsourcers like the site but for genuine freelancers it sucks.
Martina, are you still feeling so in love with PPH now that one of their rules has hit you? (i.e. the negative feedback)
Pie I fell out with PPH a long time ago. They have a very high staff turnover for reasons I won’t mention here. Needless to say though I stopped working with them and seem to be complaining on a weekly basis. Mostly because of their very poor grasp of maths. Really trying to ensure all clients are from outside- still have a couple but the fees are incredible.
They recently deleted uservoice, so need for any other feedback. The most important is what they’re scammers, they stolen my hard working money, and I will make sure people knows about it, you can see my story here
Thanks Nicki for giving me the chance to share my story with PPH.
Hi Paul
I’ve removed the link in your comment purely because I don’t let anyone link drop in comments on the site. You should have had the option to use LuvComment?
I hope you get your issues resolved.
I registered with PPH over a year ago, but have only in the past week started using it fully. Not sure what to make of it at the moment as am trying to pick up a few start of year new clients. Some areas have an eBay type way of doing things except its people for sale!
On eBay you have detailed seller ratings (DSR) where the power is 100% in the buyers hands. If you get marked down for whatever the reason (which some of the time will be because the buyer is making an uninformed choice based on circumstances beyond the sellers control) then that sellers business becomes badly impaired. They are left powerless to immediately respond! PPH definitely has similar qualities from what I have seen / read.
That said, its a better experience than the likes of freelancer and elance but I do question the very very low budgets that some buyers are stating for the likes of full blown eCommerce sites that do not reflect the sheer amount of work and skill involved.
The worst one I’ve seen is someone asking for a betting tips website, his budget is £25 and he says the rest will be in commission that the new website earns.
I believe that there should be some sort of automated reality check for these people that list farcical jobs! In so much as when they are adding details of the type of project then there should be minimum costings that they cannot drop below.
Anyway that’s my thoughts at the moment. I’ve yet to actually get a project so I’ll reserve judgement for the rest of the PPH experience…
Please come back when you have completed a job and comment on the rest of the experience David!
I’ve had some issues recently that I am talking to PPH about and the feedback system is definitely one of them.
I am pleased for the author that her experience has been positive, but what happens when things don’t go quite according to plan. My issue isn’t so much with quality of contractors (although it started with that) but with the behavior of PPH themselves, and their helping themselves to money from customer accounts. I am still reeling from the discovery, but it is real and something which every prospective user should be aware of:
These are the raw facts (without any conjecture or hyperbole) which are self explanatory, and I will be happy to further discuss my interpretations or provide evidence from correspondence if required.
1. In early 2013 I sought a developer via PeoplePerHour and accordingly paid the agreed cost to PeoplePerHour, to be held in escrow.
2. The developer did not in the end undertake the job, did not claim his money and the money I had paid into escrow was refunded into something they call a “PPH Wallet”
3. It a relatively small amount of money and I decided to leave it where it was on the basis that at some point I would probably want help with another project. As it happens that did not transpire until this week, some 10 months later.
4. I duly logged in to my PPH account to discover that that over 95% of the money was gone. I assumed that there was a reasonable admin explanation for this and queried it.
This is where it starts to get interesting and in some respects difficult to believe.
5. They wrote and admitted they they had taken it. Apparently they have been helping themselves to the equivalent of $5.25 plus tax every month for quite some time.
6. I asked where, in the notification that the money was going into this “wallet”, did it state that they would help themselves to my money?
7. I asked where and when was I notified on each occasion that they helped themselves to my money?
8. They wrote and told me that it is apparently in the small print of their T&C’s which I had clicked on to agree when I first ever registered with them.
9. I responded by stating a: that I had no reason to have expected that I would end up with a plus balance in my account or that it could ever be an issue, and b: why would I go and check the small print of the T&C’s at the time of the “refund” unless I suspected that they might start to help themselves to my money.
10. I’ll cut through the various correspondence until they started to tell me that it was my fault because I could have withdrawn the money from my wallet before this mysterious 6 month period expired.
Then it gets even more interesting – keep that last paragraph 10 in mind.
11. On closer investigation I discovered the existence of a message sitting on my account from PPH, from the time that the money was refunded into the “wallet” stating categorically that “the credit CANNOT be withdrawn and can only be used against future business through PPH and, more importantly, that it does NOT expire!”. Furthermore, there is a warning placed against the remaining money on the account stating explicitly that “it is NOT available for withdrawal”
12. Despite para 11 PPH continue to refute the evidence still visible on my account that the funds in my “wallet” cannot be withdrawn, and presumably they are even now lining up to help themselves to the last remaining balance in my account.
In conclusion:
PPH never took any steps to warn me that they would begin taking money from my account. They never informed me when they actually did so. They never advised me to withdraw the money from the “wallet” – in fact they expressly noted on my account that I could NOT withdraw it. They have then, incredibly, lied about it in the most transparent way.
My concern for other potential users of PPH, is not so much that they might fall foul of poor quality or inept customer service. It is very much that users should understand that there is a fundamental policy within PPH to grant themselves the right to help themselves to money which is left with them on trust.
I am happy to discuss the detail and implications of this case, but please please be aware that, as unbelievable as it may sound, removing money from users accounts is very real and exactly what this company PeoplePerHour are up to.
I have only lost £40GBP, but business is transacted through these people at much higher levels.
Be aware and be safe.
David Oldridge
That is incredible! Please let us know how you get on. In fact please email details to editor@theconsumervoice.co.uk 🙂
I used to use PPH, but have deactivated my account… it used to be a good service, but now it seems like every job is for peanuts and the new ranking system sucks.
there are new, better alternatives out there… just search freelancer on the web… PPH days are come and gone.
Thanks David. I’m passing all of these comments on to PPH and hoping they do something about them.
Well the odd part is, that actually, I like PPH, it is just, I seem to be having strange issues lately, like people not being able to pay their deposits because the system won’t let them etc, and other technical issues. The latest ratings system change also is somewhat skewed I think. If PPH could just update their systems or algorithm to make ratings somehow more appropriate, then it would be better… Part of it too, is not really their fault… I mean, as a freelancer, you try to do a good job, but then if the jobs coming are still for peanuts, it gets a little exasperating, but PPH cannot control how cheap some people are. Probably my biggest gripe at the moment, is that PPH has been promising for 1.5 years, that moneybookers will come as a payment medium for paying freelancers, but still this has not become reality, and even I have asked like 4 times throughout that time, I keep getting the answer, that it will be in 2nd quarter, or 3rd quarter or 4th quarter or after the new year… but it never happens.
So I feel like I was a little harsh perhaps on PPH… I think it also offers some good capabilities, and I like the portfolio features and even the hourlie system (although I think it is kind of skewed how feature hourlies are picked, such as it does not really matter how good your hourlie is, as long as you have a good banner picture that will look good in emails they send).
since I wrote my first comment, I reflected and thought that I would cancel my deactivation and re-activate, because I am willing to give things more time… I would like to see them succeed, No sense to see them fail, and I do like them better than freelancer.com…
I think a better understanding between them and the average freelancer is needed…
There is also the upcoming USA launch of PPH and I wonder what will happen, because a lot of freelancers in the usa will NOT work for rates that people in india, or even parts of europe will work for… So just to see what happens, I will stick it out… again, I want to see good services for all, and not just slam them for slamming sake… there is no benefit to that.
I think I am getting too old 🙂 I should perhaps start targeting the senior citizen crowd for freelance jobs 🙂
I deactivated a while back and will never reactivate because I lost all trust in PPH. They’re manipulative, they twist statistics and facts to suit themselves, and they make no attempt to engage honestly with very valid criticism. For instance the whole payment system is flawed, and oddly enough it’s flawed in their favour, to ensure that if there’s a problem with the buyers’ funds, it’s always seller that loses out and never PPH. Money appears in escrow so that the seller does the work, but the checks are only carried out when the seller invoices for the work. And if it turns out that the money in escrow wasn’t real, well that’s the seller’s bad luck. So why isn’t the money checked BEFORE it is shown in escrow? Well, presumably because PPH want it on their balance sheet and if it turns out not to be there in the end, it’s no skin off their nose. The problem is compounded by the fact that PPH is going for the ‘sub prime’ end of the market, focusing on quantity of throughput rather than quality of either buyer or seller. The word seems to be getting out amongst some sectors of buyers that it’s p155 easy to get work done on PPH without paying for it, more and more sellers are not getting paid and lot of people have raised the problem on the user support forum but any negative comments about this and other issues are deleted rather than addressed. Which to me shows a total lack of respect for their users. PPH are in it purely to make money for themselves, don’t kid yourself otherwise, and the only time they make a gesture is if something starts to hit them in the pocket and they see they have to change it – not because they think it’s right, or fair.